Monday, October 6th, 2008
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Consumer Surveys

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Consumer Surveys

by Jeremy Horelick

Consumer surveys remain one of the best-kept secrets on the Internet. They afford individuals the chance to shape future ad campaigns and product designs as well as give feedback about products currently on the market. But these aren't the primary reasons most people agree to take consumer surveys.

That reason is cash. Yes, many companies pay good money to hear what their customers have to say, and there are several reasons for this. One is to get substantial input from those folks who matter most (the ones who use the good or service in question). Armed with that information, businesses can then set about finding ways to improve their products.

Other Reasons for Consumer Surveys

A second reason companies choose to pay people for their two cents is simple PR. A business that shows it's attuned to the needs of its clients is more likely to earn repeat customers. Further, in those companies' brochures and ad campaigns, it's wholly accurate for them to state their devotion to outstanding customer service. What could be more personal than asking a buyer exactly what he or she thinks of a product?

A third reason companies issue consumer surveys is purely financial. One could argue this is really just an extension of reason number one, but good feedback translates directly into dollars. For one thing, companies need not waste their time and money on research and development that ultimately leads to dead-end products. For another, they need not frustrate their customers by offering items of little interest or utility.

One More Important Reason

A final reason consumer surveys are so important to businesses is related to quality. In truth, there are plenty of people willing to give their opinions for free (just tune into any conversation next time you're standing in line somewhere). The problem is, not all opinions are equal. Think about it: how detailed and substantive was your last feedback form?

If you'd just finished watching a free movie or enjoying a complimentary dinner, chances are your feedback was well considered. After all, a gratis meal for a few opinions is a pretty good value proposition. But what do you stand to gain by going into painful detail about the CD or DVD player you just purchased? Unless you're flat-out bored, it's likely you either jotted down a two- or three-word answer or else tossed your questionnaire altogether.

Earn a Living through Consumer Surveys

That's no joke, either; lots of people do make a full-time living filling out consumer surveys for marketing companies and information-gathering firms. That's not to say you'll cover your mortgage, groceries, car payments, and incidentals by sounding off all day long, but you can, in some cases, earn a couple of thousand dollars a month, depending on the extent of your involvement.

The secret is to get an inside look at consumer surveys and learn what they're about, how to make the most of them, and tips for upping your take. With a little bit of effort, you'll discover that you can earn everything from free meals to free vacations, though you can certainly win cash as well. In addition to the stipends offered by most marketing firms, there are sweepstakes galore, many of which boast--among other things--cars, trucks, and boats as grand prizes.


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