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Team Building - Team Development and Training

Organizational Climate Survey

by Michael Federico

Organizational climate survey is not a term that most Americans are familiar with. These surveys are, however, becoming more popular in the world of corporate America. An organizational climate survey can be one of the most effective ways for owners, presidents, and managers to get their fingers on the collective pulse of their employees.

There is a tendency for some executives to keep their staff in the dark about what is happening with the business. All too often, this leads to apathy in the workforce. To combat this apathy, managers need to bring employees into the decision-making process, even if their role is simply as a sounding board for solutions developed by the management team. There are very simple methods that can be employed to get feedback from all levels within a company, and in turn, get the entire staff focused on achieving the same things. Discovering and tapping into your corporate culture is one way to do this.

The Design of an Organizational Climate Survey

Questions presented to those taking the survey (raters) can cover everything from one's satisfaction with management to how one is affected by others' attitudes toward the job. There are over 1,000 questions that can be used to gain a full understanding of each department, and those who specialize in analyzing the answers can create a very succinct report that is easy to understand and interpret. A report may conclude that a number of employees have trouble meeting deadlines because there seem to be no consequences. The report will have suggestions on how to help rectify that situation. The report is meant to be a tool. It can give insight into how employees perceive the company and give you a starting point from which to address any issues that arise.

The actual implementation of an organizational climate survey does take time. Questions must be tailored to fit the work environment and data must be catalogued. However, once the foundation for the process is laid down, follow-ups can be administered rapidly. Consistent surveying can help ensure consistent production, as conflicts and shortcomings can be identified and overcome.

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