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Corporate Email Security

Private Company Emails

by Gregg Ruais

Certain emails are written for internal use only. Company leaders often send productivity, client satisfaction, and financial reports throughout their organizations. This information should never be shared with people outside the company, because there will always be businesses and people who will attempt to use private information against the company. Not all reports are positive, and in the wrong hands, performance appraisals can be made to look worse than they really are.

Other messages sent within companies contain information on business strategy and intelligence. Businesses cannot allow these emails to fall into their competitors' hands. Showing competing companies your intellectual property eliminates any competitive advantages you once had. Moreover, most companies prefer to keep much of its information from its clients as well.

Keeping Internal Emails Private

Oftentimes, people within an organization communicate to one another about their clients. Some customers are difficult, and within the company, this information will be shared via email. In addition to sharing information about the client, people within a company will commonly tell one another about mistakes they have made or difficulties they are having with certain clients. If these messages fell into the hands of the customers, there's a good chance those clients would pull their business.

A common practice among email users is forwarding and replying to threads. When people answer emails, the messages they send contain the previous emails below. Many people forget how long certain threads are. This can be very dangerous when communicating with clients, as you don't know what has been said in previous emails. Before contacting clients through email, people should always read the full contents of their emails beforehand.

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