Wednesday, December 3rd, 2008
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Call Navigator

by Patricia Skinner

For businesses that receive a lot of different calls in the course of a normal business day, it can be frustrating to realize that the system isn't working very well. Perhaps you have calls going astray. Maybe calls aren't getting answered at all. Whatever the problem, getting it sorted out will improve your business efficiency.

Call Navigator is an internet based solution that can act as a virtual switchboard for small companies. For larger outfits it can sit alongside the PBX system you already have. It's so simple to use you won't need to spend vast sums training personnel, and it won't take a small army to run it either.

Give Your Customers Better Service

With Call Navigator you can be assured of instantly improved levels of customer care, as your callers will all be directed through to the right member of your staff the first time around. We all know how frustrating it can be to get through to the wrong person not once, but several times, wasting our time and our money.

In case you're worrying about the expense of installing Call Navigator, you'll be relieved to know there is no need for a switchboard of any kind. You won't even need call routing cable. All you need is a simple Internet control panel that you can install yourself in one easy session. With this application you'll be able to divert calls internationally, and you'll even be able to divert cell phone calls.


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