New Used Computer

Keep in mind that as technology advances at a record pace, so do the abilities of some fortunate consumers to buy the latest and newest computers. This may provide prospective buyers with the opportunity to buy new-used computers that are faster and/or have more capabilities than brand new ones that are in their price range. While there are definite benefits to buying a used computer, buyers also assume greater risks than they might when buying a brand new computer.

Unless you are very comfortable in your choice and have performed extensive research, seriously consider whether you should buy a used computer from a stranger. Instead, begin your search by researching reputable dealers and by using word of mouth advertising. Ask friends and family members to mention you if they hear of anyone they personally know who is selling a computer.

Today, most major manufacturers, including Dell, HP, and Gateway, all offer used computers that are completely refurbished models (most were returned by previous customers). Most of these manufacturers offer only limited warranties, so for added protection, consider buying an extended warranty. Additionally, if you buy a used computer from an individual, be sure that your contract states specific terms that describe in detail what will happen if a problem arises within a specified period of time, agreed upon by both parties.

If you are confident in your knowledge and ready to buy a computer from a stranger or a source like eBay, consider buying shipping insurance. Sometimes, private sellers will require that the buyer pay all or a portion of the insurance costs associated with shipping a used computer. Failure to attain sufficient coverage can be a very, very costly mistake.

What to Do If You Have Trouble

If you experience any problem with your used computer, notify the seller immediately. Your contract should specifically state who will be responsible for paying shipping and insurance expenses should a problem arise after the computer is initially delivered and paid for. Pay close attention to the portion of your contract or warranty that dictates the latest date that you can return your product. If major issues with your computer have not been resolved within the days before this date and if your warranty allows it, return your used computer to its seller and request a refund.