Business Software Writing

Written by Jeremy Horelick
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Those who specialize in business software writing are faced with a formidable task: they must create programs that are both powerful and easy to use at the same time. Each day, millions and millions of working Americans use some form of business software at the office, whether it's a word processing program, spreadsheet, or some form of content manager. If the interfaces aren't clear and the navigations aren't intuitive, these programs can provide more headaches than solutions.

Fortunately, for those charged with business software writing, there are books and manuals that describe ways to improve this specialized form of communication. Some take standard elements of sound composition and give them a unique spin for the computing world. Others start from the ground floor and explain the relationship between software and its users. As writers learn more and more about this relationship, it's easier to design programs that are both effective and user-friendly.

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The demands of business software writing can be unique. You may be designing programs for restaurants, car dealerships, medical offices, or retail stores. Each of these requires a different set of conventions to make business transactions easier for the user. A medical receptionist may need an insurance billing function that a retail store would never use. A car dealership, on the other hand, might require an inventory feature that a doctor's office would find useless.

No matter what type of software your company produces, it's imperative that it be written clearly. As anyone in the online world already knows, computers can be frustrating enough without adding poorly composed software to the mix. The programs you write should help clarify a messy situation for a user, not compound his or her difficulty.

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