Corporate Training

Written by Jeremy Horelick
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Settling on the proper corporate training program requires that every employer ask him or herself a series of questions first. Is training done discretely or in an "ongoing" manner? How many workers need to be trained at once? How much money can I afford to spend on each employee? What is my expected return on investment for this training? Only once such queries have been posed can an owner or manager identify the best solutions.

Nowadays, there are new wrinkles in this line of questioning. It used to be that bosses could assume training would take place at company headquarters or onsite at a branch or regional office. Today, however, there's the distinct chance that a quarter, half, or even three quarters of your staff will be starting out somewhere other than company headquarters, and so it's prohibitively expensive to fly everyone in at once.

Twenty-First Century Corporate Training

To save on cost, not to mention planning and travel nightmares, most supervisors today conduct their training online. This usually entails setting up a system or an "intranet" that only employees and trainees may access. With this decision comes a slew of safety and privacy questions since so much sensitive and proprietary data is vulnerable to spying by thieves and competitors. As an owner, you'll want to hire someone to build you a virtual privacy network (VPN) using secure socket layer (SSL) technology.

Once your safety issues are squared away, there are some logistical questions to address. Will your corporate training system be visible to employees and their direct supervisors only? Should workers in other departments have access to these employees' continuing work? You'll also want to decide whether your corporate training materials will be exclusively web-based or whether client-side CD ROMs and DVDs are preferable.


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