Call Center

  • Call Center Testing
    Screening potential call center employees requires finesse and psychological insight. You want to hire people who will build an instant rapport with customers, but who won't get overly drawn into the....
  • Windows Phone Dialers
    If you're interested in checking out predictive dialer software for your call center, you should know that there are a lot of different types out there. There are many platforms to choose from. And wh....
  • Direct Marketing Services
    Analyzing direct marketing surveys via statistical software can give you a general idea about how a group of people feel about your product or service. However, be wary of drawing any permanent concl....
  • Call Center Management Software
    When shopping for call center management software, you want to make sure you find a solution that recognizes the power and importance of your business. From predictive dialers to IVR software to comp....
  • Product Promotion
    Most Madison Avenue analysts believe that the royal road to product promotion is brand recognition. In their view, any publicity is good publicity. As long as you get your brand exposed to the publi....
  • Call Management Products
    Today's call management products will take a lot of work off of your shoulders and let you get back to being a top-notch businessperson! Why waste your time worrying about effective call routing and ....
  • Call Center Management Software
    Telemarketing is a great way to reach potential customers. Calling them on the phone disseminates up-to-the-minute information in a timely manner, plus it's less costly than mounting a print, radio, o....
  • Inbound Call Centers
    There are two main types of call centers: inbound and outbound. Outbound call centers are typically used for telemarketing or fund raising purposes: agents call individuals from a database or lead lis....
  • Telemarketing Software
    Are you thinking about starting up a telemarketing campaign, but are worried it will be too complicated? After all, keeping track of thousands of numbers can be intimidating. Plus there are hundreds o....
  • Ecommerce Services
    E-commerce companies are sprouting up all over the globe. Indeed, some online analysts suggest that the American share of the e-commerce market will soon dwindle to less than one-third of the global ....