Call Center

  • Call Center Testing
    Screening potential call center employees requires finesse and psychological insight. You want to hire people who will build an instant rapport with customers, but who won't get overly drawn into the....
  • Telephone Sales
    Telephone sales associates must often deal with rather grueling and emotional phone calls. In general, people tend to disregard telephone sales initiatives as callous and indeed egregious marketing a....
  • Call Center Companies
    Solid, cutting-edge call center companies have solutions that will streamline your business so revenue and performance can improve by leaps and bounds! With so many effective applications, such as do....
  • Improve Sales Calls
    Telemarketing campaigns can be extremely successful--did you know that by 1999, 150 billion dollars' worth of goods and services had been sold over the phone in the United States alone? Worldwide, the....
  • Sales Call Software
    Sales calls are the lifeblood of any business that provides goods and services. This is especially true of telemarketing companies--sales calls are their specialty. A good telemarketing manager is alw....
  • Call Center Solutions
    Call center trouble can crop up even if you have all your variables and parameters mapped out. Part of the problem is that individual call center managers must be given some license to run the show; ....
  • Lead Qualification
    With effective lead generation algorithms, you could end up with dozens, if not hundreds, of potential customers. Yet what should you do to sort the wheat from the chaff? Lead qualification is the a....
  • Cti Software
    Cti software is an application that will appeal to any business that wants to increase productivity, enhance customer service, and reduce costs and error. This should be you! Strong, effective Cti s....
  • Virtual Receptionists
    Maintaining a full-time secretary can be costly and ineffective, particularly if you don't have a home office. Instead of routing all your calls through a live assistant, you might want to think abou....
  • Call Center Equipment
    The right call center equipment can bring your business firmly into the 21st century. With proper equipment and software, you can increase productivity and decrease time wasted on dead-end tasks. Th....