Call Center

  • Customer Acquisition
    Acquiring new customers involves deliberate strategizing and methodical execution. Customer acquisition professionals describe their strategies and theories in metaphors normally associated with war ....
  • Order Taking Services
    Order taking services must process a tremendous amount of customer data quickly. Whereas yesterday’s customers were content to wait weeks for orders and to sit in long phone queues to get serv....
  • Ivr Companies
    There are Ivr companies that have created software that will let your business soar! Interactive voice response applications can eliminate a lot of non-productive time and energy, allowing you and you....
  • Predictive Dialers
    More and more companies today are finding it preferable to conduct business over the phone. For businesses offering goods and services, it's much cheaper to call their customers than print brochures o....
  • Telemarketing Predictive Dialers
    Telemarketing companies can get a bad rep today. Some people complain that they call at inconvenient times--early in the morning, or after the kids are in bed. Some marketers offer products without do....
  • Dialing Software
    Many telemarketers and other call centers have been won over by the latest dialing software. It cuts down on agent error (who wouldn't get a little confused after several hours of punching buttons?), ....
  • Customer Care Call Centers
    Most Americans believe that so-called “customer care” call centers are anything but caring. Indeed, they expect that when they dial a call center, they will be placed on hold for at least....
  • Call Center Solutions
    Everyone knows that effective, intelligent call center solutions are the hallmark of successful cutting-edge business models.The telephone is the perfect way to reach clients. Finding call center sol....
  • Outbound Telemarketing
    Outbound telemarketing involves initiatives like lead generation, event promotion, appointment setting, and database cleaning. As with inbound telemarketing, outbound telemarketing involves anticipat....
  • Acd Phone System
    A quality Acd phone system can mean the difference between confusion and consistency in your business. If you invest in a system that gives you top-notch automatic call distribution capabilities, you....