Call Center

  • Ivr Solutions
    Every businessperson knows that time is money; with Ivr solutions, computer telephony integration software, debt collection applications, and more, you can save your business more time, energy, and mo....
  • Telemarketing News
    Telemarketing is big business these days--more and more companies are taking advantage of this direct marketing approach. It's easy to see why: it's less expensive than traditional advertising, and is....
  • Enhanced Call Routing
    Enhanced call routing technologies are changing the way call centers operate. It used to be that routing took up a large percentage of a center's time and energy, not to mention man hours! Now, with....
  • Telemarketing Systems
    If you are in charge of a call center or telemarketing company, you may not know the advantages of telemarketing systems. After all, how long does it really take to dial a few phone numbers? Canâ€....
  • Call Center Database Software
    Careful database management can help any type of call center run more smoothly. But it can be hard to do by hand--particularly if you have a lot of agents working for your company. They may be great e....
  • Customer Acquisition
    Acquiring new customers involves deliberate strategizing and methodical execution. Customer acquisition professionals describe their strategies and theories in metaphors normally associated with war ....
  • Order Taking Services
    Order taking services must process a tremendous amount of customer data quickly. Whereas yesterday’s customers were content to wait weeks for orders and to sit in long phone queues to get serv....
  • Ivr Companies
    There are Ivr companies that have created software that will let your business soar! Interactive voice response applications can eliminate a lot of non-productive time and energy, allowing you and you....
  • Call Center Support
    Customer service call centers have a tall order ahead of them. Many catalogue or software companies have implemented call centers to take orders or offer technical help and advice. But providing infor....
  • Internet Call Center
    Your internet call center becomes astronomically more effective with the use of high-tech business software such as predictive dialers and interactive voice response systems. Communication with client....