Call Center

  • Outbound Call Centers
    Different call centers can have different purposes. There are inbound call centers, which are generally for existing customers who need help or other information--for example, a software customer who ....
  • Telemarketing Equipment
    Modern telemarketing systems can do it all--dial numbers, track sales calls, and generate reports. They can bring home the bacon and cook it up in a pan! Because of their extreme capabilities, some co....
  • Fundraising Campaigns
    Fund-raising campaigns behave in many ways like neural networks, military campaigns, and chemical reactions. All of these systems rely on independent agents to acquire information and distribute that....
  • Advanced Call Center Software
    When you have the power and versatility of advanced call center software working for your business, you can rest assured that you are giving your endeavor the best chance for success! From predictive....
  • Sales Tools
    Modern sales initiatives are often run like war-game exercises. Team leaders develop complex statistical charts, acronyms, and lead generation techniques. Sales agents, for their part, focus on isol....
  • Service Call Management Software
    Effective, up-to-the-minute service call management software can boost your business by leaps and bounds. When you can efficiently field and direct calls, both incoming and outgoing, with a minimum o....
  • Call Center Productivity
    Conducting direct marketing campaigns via telephone has many advantages. You can update customers on special events or new products instantly, just by dialing the phone. Plus, it’s far less exp....
  • Sales Call Tracking
    So you’ve set up a telemarketing call center, and have focused on reaching as many potential customers as possible. Now what? The information you gather from your prospects can be extremely val....
  • Telemarketing Companies
    Telemarketing involves processing customer requests rapidly and meticulously. Given the pressures on telemarketing companies to outsource and to computerize their databases, it's no surprise that mor....
  • Help Desk Services
    Corporate help desks are all too often staffed by underpaid and disenchanted employees who don't really know how to navigate your bureaucracy. When customers arrive at these help desks, they intuitiv....