Call Center

  • Acd Software
    Acd software can mean the difference between harried and confused client calls, and a streamlined, productive workplace! You want to leverage the power of your employees' communication skills into liv....
  • Predictive Dialer Software
    Telemarketing campaigns have long been successful at generating sales: did you know that by the end of the 20th century, 150 billion dollars in goods and services had been sold over the phone? Worldwi....
  • Inbound Call Centers
    There are two main types of call centers: inbound and outbound. Outbound call centers are typically used for telemarketing or fund raising purposes: agents call individuals from a database or lead lis....
  • Windows Phone Dialers
    If you're interested in checking out predictive dialer software for your call center, you should know that there are a lot of different types out there. There are many platforms to choose from. And wh....
  • Direct Marketing Services
    Analyzing direct marketing surveys via statistical software can give you a general idea about how a group of people feel about your product or service. However, be wary of drawing any permanent concl....
  • Call Center Management Software
    When shopping for call center management software, you want to make sure you find a solution that recognizes the power and importance of your business. From predictive dialers to IVR software to comp....
  • Product Promotion
    Most Madison Avenue analysts believe that the royal road to product promotion is brand recognition. In their view, any publicity is good publicity. As long as you get your brand exposed to the publi....
  • Call Management Products
    Today's call management products will take a lot of work off of your shoulders and let you get back to being a top-notch businessperson! Why waste your time worrying about effective call routing and ....
  • Call Center Management Software
    Telemarketing is a great way to reach potential customers. Calling them on the phone disseminates up-to-the-minute information in a timely manner, plus it's less costly than mounting a print, radio, o....
  • Outbound Call Centers
    Different call centers can have different purposes. There are inbound call centers, which are generally for existing customers who need help or other information--for example, a software customer who ....