Call Center

  • IVR Systems
    What is an IVR system? “IVR” stands for interactive voice response, a technology which allows automated phone operators to work. Most customers are all too familiar with IVR systems--gen....
  • Contact Center Software
    There is no limit to what contact center software can do for your business. From computer telephony integration systems, to interactive voice response capabilities and more, you will find that your e....
  • Do Not Call Software
    Do not call software is a must-have application in today's regulation-heavy work environment. It's one major concern that can be efficiently handled for you, so you can focus on your business. This ....
  • Telemarketing Services
    Telemarketing services offer unique opportunities to contact new customers, respond to the needs of current customers, and provide a fresh face to the public. Telemarketing has proliferated rapidly o....
  • Telecommunications Call Center
    An efficient and effective telecommunications call center can be one of the strongest assets of your business. You spend a lot of time and energy attracting customers; it's absolutely vital that you ....
  • Queue Management Systems
    For call centers, their call queue is their lifeblood. It’s a steady stream of potential customers who may want to buy services and products, or current clients who need help answering question....
  • Intel Dialogic
    The voice and data software technology of today seems like it came from a magical place. I mean, we have software that makes outbound calls, and can recognize if a human being answers. There are compu....
  • Call Center Services
    Call center services can roughly be divided into two types--inbound and outbound. Inbound services include things like live operator routing, help desk support, tech support, and order taking. Outbo....
  • Lead Generation Companies
    Lead generation companies are professional entities in the business of maximizing customer acquisition. What do lead generation companies do for businesses? In many cases, they simply sell customer ....
  • Cti Software
    Cti software is an application that will appeal to any business that wants to increase productivity, enhance customer service, and reduce costs and error. This should be you! Strong, effective Cti s....