Business Performance Management

Written by Jacey Harmon
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There are many aspects to running a successful business. At first glance, a small operation like a local retailer may seem simplistic to operate. A deeper look will show that a small operation will in fact have many running parts that need to operate together. Products need to be received and delivered on time, employees need to be hired and managed properly and budgets must be created and followed. Keeping track of the performance of each part of the system is known as business performance management.

For any company that wants to improve performance and profitability, business performance management is the key ingredient to success. A business that does not partake in business performance management will lose competitiveness in the market place. As competitors are studying their performance and implementing plans to improve, those that do not will lose ground to the competition.

Uses for Business Performance Management

Businesses can utilize performance management to improve upon many aspects of the business. Budgets can be analyzed and improved by identifying duplicate expenses and wasteful spending. The "found" money can be diverted to revenue generating operations or used to improve profit margins by reducing expenses. The lower expenses can lead to increased pricing competitiveness in the market place.

Performance of the company, divisions, departments and even individual employees can be measured through performance management. Being able to identify how the company is doing compared to competitors will keep decision makers properly informed. Identifying weak divisions or departments can lead to streamlined operations and improved margins. Employees that are performing well can be properly rewarded with bonuses or promotions.

Compliance with government regulation is very important for any business. Fines and negative press for violations will have a disastrous effect on the bottom line. Businesses can use performance management to ensure compliance with government regulations. A company that takes a pro-active stance to regulation will not have to worry about getting involved with government agencies.


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