Data Entry

Written by Kathleen Gagne
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Most companies establish data entry criteria and then make changes or updates as necessary. Very few do an actual review of data entry processes. The result is that the initial data entry format continues as the basis of what can become an extremely convoluted process. What this means to the business is a serious reduction in efficiency.

Front-line data entry employees are rarely asked for an opinion about how to make the process easier. Even companies who actually create sales, marketing, or process improvement task forces seldom consider data entry as a key issue. This can be a costly mistake. Simply adding more layers to an outdated process when a new marketing idea comes along can result in inaccurate or cumbersome data that has little value and can cause misinterpretation.

Controlling Data Entry Costs

There are several steps you can take in your business to control data entry costs and to gather better information. The first is to ask your front-line data entry personnel for input. They may be aware of small program or process changes that could save time and money while providing key data to management. A simple suggestion box with a reward program can also be a big help.

Another step you can take is to do a complete data entry review at least every two years. You may be surprised to find that antiquated data entry processes are stressing employees and costing you money. You may also find that you are not confident about the results you see on reports. And you may find that you can save money by outsourcing seasonal or one-time data entry.

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