360 Degree Feedback

Written by Michael Federico
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Many companies do not have assessment techniques in place that give employees the chance to see how well or how poorly they are working with their peers--instituting a 360 degree feedback system can change this. Most assessments are simply a manager's view on a specific employee's performance. While this is important, it does not always help improve the individual's or the team's performance.

360 degree feedback culls analysis from coworkers, managers, direct reports, and personal surveys. Any quality a person possesses that is vital to job execution can be evaluated. Subjects such as communication skills, problem solving ability, leadership, and team interaction are covered in detail. Results are clarified and put into context based on each individual's role in the organization.

Professional 360 Degree Feedback

Professional firms that offer 360 degree feedback can provide training services that are actually more cost efficient than if a company performed them on their own. 360 degree feedback software is now available, as well. It compiles results from all sources into one report. Performance coaches can then help analyze the information and use their findings to create plans for professional development. These findings often highlight a specific employee's working style (as demonstrated by behavioral characteristics), and gives suggestions on which environments and communication styles will best help each type of person succeed.

Experts in 360 degree feedback can design tailored surveys for each of their clients. They can also implement the surveys and help you understand what they mean. If necessary, you can bring them back for follow-up sessions every six or twelve months. If you would rather handle the process yourself, you can purchase software that will help you. Those who have used 360 degree feedback have consistently found that it fosters a positive, group-oriented office environment.

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