Communication Skill Training

Written by Michael Federico
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Communication skill training can be the lynchpin of strong leadership and team interaction. A number of conflicts can arise when team members do not know how to simply talk and listen to each other. Details are often missed, subtleties are overlooked, and the original intent of a statement can be completely lost or misinterpreted.

Many people in the workplace, and any other place for that matter, confuse talking with communication. There are those who can ramble on for hours at a time without actually saying anything. Unfortunately, this problem is evident in leaders in all fields, but it can be corrected with communication skill training.

The Benefits of Communication Skill Training

Often, those in leadership roles are completely unaware of how they are viewed by others. Through the use of 360 degree feedback, leadership skills training can show managers and supervisors whether they are effectively interacting with their teams. Staff members, peers, and superiors can answer targeted survey questions regarding a specific leader's personality traits and work methods.

The results of these surveys, combined with written materials and the leader's own take on him skills and abilities, are compiled into a report that highlights many areas, including communication. It may turn out that everyone around a particular manager sees him as being verbally gifted and inspiring, but doesn't believe that he sets clear goals. Through communication skill training, that manager can find ways to make sure everyone on his team understands what they are trying to accomplish. He can, in essence, add more props to his bag of tricks, piling effective new methods on top of those that he already possesses.

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