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Web Hosting Service ProvidersWritten by Rachel Arieff Web hosting service providers are offering incredible deals nowadays, usually in the form of "unlimited" this or that: unlimited disk space, unlimited transfer, or unlimited email boxes. Quite frankly, if the bargains are too screaming and extreme, they're probably too good to be true. These days, consumers are complaining more about "hidden" costs that, if offered by a reputable company, wouldn't be "hidden" at all. They would be clearly delineated in a hosting plan that, naturally, would cost more. One way to avoid falling for a bad deal is to seek back-up confirmation from a variety of web sources. These include independent analysts of web hosting services that offer recommendations and awards to the best companies in terms of technical quality, reliability, cost effectiveness, and customer support. Choosing Web Hosting Service Providers WiselyOne of the biggest pitfalls of web hosting service providers is included in their name: service. Customer service and technical support can make or break your relationship with a web hosting service. It can also determine the success of your web site, as well as determine just how much stress and headache you and your staff will endure when dealing with potential problems. For example, I once signed up with some "bargain" web hosting service providers located in Australia. When the time came to designate my FTP settings, I was stumped by the labyrinthine control panel. That's when I learned that telephone support was unavailable--not just to me because I lived halfway around the world, but to everyone. The company just didn't provide it! Unable to access live technical support, I had deal with the whole problem by email--with a two-day delay between each response. A problem that should have taken minutes to resolve ended up consuming nearly three weeks of my precious time, and all because of a hasty, shallow decision on my part.
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