Business Phone System Information

Written by Rachel Arieff
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Business phone systems require careful planning and installation, whether your company is large or small. There's more to planning your phone system than just deciding on brand names and models, though this is an important decision as well. To get the most out of your new phone system, it's highly recommended to enlist the services of a professional business phone system provider.

These providers oversee the planning, installation, and ongoing technical and customer service requirements of modern business phone systems. Due to the increasingly high-tech, integrated nature of business phone systems, careful planning is essential. You want your phone system to work as efficiently as possible, while keeping costs down.

The Differences in Phone Systems

Thus, your phone system should be integrated perfectly into your other business applications, such as computer, wireless, and LAN applications. In fact, today's phone systems are increasingly sold as digitally based "platforms." These platforms, of varying size and complexity to accommodate different business needs, include everything from key phones, PBX units and voicemail, to wireless and Internet-based voice and data services.

What you should expect in a modern phone system, however, is not complexity that makes your job more confusing, but rather, a seamless array of features that work together to make your job easier. These features can include conveniences such as LCD phone displays with Caller ID, programmable keys, hands-free features, and voicemail capabilities. Other non-negotiables for businesses are conferencing, transferring, three-way calling, and the must-have VoIP technology that allows you to make free long distance calls over the Internet.


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