Business telephone providers should be able to give you quick and accurate quotes for major-brand phone systems such as AT&T, NEC, Avaya, Nortel, or Panasonic. These quotes may be provided over the phone, by fax, or over the Internet. To be able to provide the quote, providers will first need some basic information from you. This includes the size of the proposed phone system, the features you need, and how many lines you desire.

You'll also get a more accurate quote if you can tell providers whether low prices, ease of use, or brand names have first priority in your system choices. They should also ask if you are expanding an existing phone system, or replacing it entirely. Your time frame is also an important factor; if you need a new system in the next 30 days, for instance, this will affect pricing. Finally, many providers offer you the option to purchase brand new equipment, or reconditioned equipment at a discount.

More to Consider Regarding Phone Providers

Just like any other service you contract, not all business phone providers are of equal quality. Business phone systems are a big investment. To avoid trouble during installation and farther on down the line, it pays to make sure you're dealing with a reputable company.

See what kinds of product guarantees and customer and technical services the provider offers. If you have an emergency, can you be sure that the provider will fix the problem quickly? Also check to make sure that the equipment, even if it's refurbished, comes with warranties. Finally, the provider should offer proof that its technicians are fully qualified and experienced to do the job.