Mitel Phone Systems

Written by Rachel Arieff
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Mitel phone systems are used by businesses both large and small. Mitel is a well-known Canadian telecommunications company, operating out of Ottawa, which does business in over 50 countries around the globe. Its focus is on the convergence of voice, data, and video communications technologies to deliver a reliable and user-friendly product.

Specifically, Mitel offers platforms for voice, data, and video applications, as well as business phone systems and Internet capabilities. Mitel is always looking to stay on the forefront of business communications technology by offering secure call recording systems, network management, messaging, wireless capabilities, audio and video conferencing, and remote access to the voice and data network.

More about Mitel Phone Systems

Integrated communications platforms combine phone systems, computer networks, and an internet gateway. These are perfect for small businesses that want a powerful and efficient communications package for an affordable price. Large-scale versions of these platforms, which accommodate 40 to 60,000 users, are tailored to medium- to large-sized businesses. Bundling all these services into one platform not only makes for greater efficiency, but also a lower bottom line.

When businesses start dealing with one company for their phones, another for their actual phone service, another for their Internet apps, and so on, they put themselves in an increasingly difficult position. Not only can it become confusing whom to call when things go wrong, but it often leads to passing the buck and finger-pointing. For instance, if you have a problem with a phone, the phone vendor may try to blame the problem on the phone service provider. Keeping all your systems under one provider allows you to avoid these time-wasting hassles.


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