Written by Kathleen Gagne
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The number one customer complaint about calls to businesses is the amount of time spent on hold. Everyone knows that customers are as busy as you are and that customer call frustration can be a major consideration when your competitors are trying to lure them away. Fortunately, the T7406 is now available to allow you to maintain contact with your callers wherever you are in the building and while you're researching the answers to their questions.

For example, this phone set makes you almost instantly accessible to your caller even if you're on the production floor. Carrying your phone minimizes the delays associated with paging and walking back to your office. Not only that, it also allows you to look into or resolve a problem firsthand. The obvious result is increased customer loyalty due to staff accessibility.

T7406 Advantages

In addition to portability and accessibility, this remarkable Nortel phone set makes you available to important calls at all times. For example, you can talk to customers while you're on your way to a staff meeting, and you can still be on time. With a staff that is able to accept calls as they come in, you can reduce the long distance charges you would have incurred with callbacks.

Warehouse staff efficiency can be improved significantly when pages are eliminated and an employee has a tool in hand to respond to each call immediately. With a T7406, your staff will have phone access in more than 250,000 square feet of space. In fact, a T7406 base can even support up to three handsets. The unit's digital technology supports all of the features of standard Nortel business phones and is surprisingly affordable. If you're ready to move your business out of individual offices, this is the unit for you.

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