Teleconferencing Software

Written by Blaire Chandler-Wilcox
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Teleconferencing software promises to enhance business performance, reduce traditional conference-associated expenses, and protect users from electronic eavesdropping. However, teleconferencing software is only as effective as it is easily installed, understood, and ultimately used. When searching for the right teleconferencing software for your business needs, look not just to the bells and whistles of the system, but how user-friendly it is.

Simple is Smart

In order to be effective, software must be intuitive. Teleconferencing software isn't used just by a single expert behind a PC; it must be simple for all team-members to understand and navigate. Remember that all software is only as effective as the least technically savvy user's ability to work with it.

Sometimes, the easier a system is to use, the more expensive it can appear to be. This can be a barrier in the minds of some bottom-line minded executives. However, a system that is easy to use gets used, a lot. A user-friendly system may seem overly pricey at the outset, but it's much cheaper than an unused sale-rack option which sits in a virtual basement collecting dust.

The best way to insure you're making the right software selection is to limit your choices to those which offer free, online demonstrations. It may not be practical to ask all members of your virtual team to sample the software, but do strive to have a sampling of people--with varying degrees of tech savvy--give the system a test drive. After all, the point of teleconferencing software is to bring people together. The means itself should not be more frustrating than the business problem which the group needs to solve.


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