Public Access Terminals

Written by Stacy Chbosky
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Public access terminals include self service kiosks, such as ticketing kiosks, displays of information, automated teller machines (ATMs) and card-operated entries. The technology behind many of these public access terminals has only been around for about 20 years. In 1982, the first computer kiosks were introduced.

These rudimentary public access terminals were little more than computers tucked into wooden boxes. At first, these kiosks were known as public access videodex terminals. Later, they came to be known by the catchier "interactive video merchandising centers." Today, they are called kiosks, a word which has its origins in Turkey. In Turkey, a koshk is a pavilion, or public space.

Public Access Terminals and Access for All

Before deploying kiosks for public use, its smart to know exactly what your legal obligations are. Do you have to provide disabled kiosks? Do all your kiosks need to be wheelchair accessible, or only some of them? Make sure you know the law for your area before deploying kiosks.

A self-service kiosk can be an amazing benefit to your business. Not only will it free up your salespeople to focus on more important things, but it will keep lines short and customers happy. Kiosks are now widely used in a variety of disparate places, from airlines to banks, movie theaters to factory floors.


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