Retail Kiosks

Written by Stacy Chbosky
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The cosmetics company, Elizabeth Arden, introduced retail kiosks in its stores in the mid-1980s. Since the very first kiosk was introduced in 1982, these Elizabeth Arden retail kiosks were among the very first kiosks deployed. They were used very inventively.

Customers posed in front of a video camera. Their faces were then "made over" in four different ways. The screen was split into four squares, and each square featured the customer's face, made up with a different color palette of lipstick, blusher and eye shadow, as well as a different application technique.

Retail Kiosks and the Check-Out Line

Another popular use for retail kiosks was self-service check-out. By the late 1980s, customers at many major grocery stores could check out their own groceries by scanning the items themselves. The customer could avoid the long lines which so often make grocery shopping a chore.

Variations of self check-out are now used by major hardware stores and other commercial giants. Self-service check-in has also become popular, through self-ticketing, as in movie theaters, and check-in, at places like the airport. Retailers remain at the forefront of inventive kiosk technology.

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