Phone Services

  • Cisco Case Studies
    Cisco case studies point out specific instances in which the company's solutions have translated into direct savings or increased revenues for their clients. So often, prospective clients are sold on ....
  • Call Center Services
    Different companies provide different call center services. What some people refer to as call centers are really just outbound telemarketing firms trying to sound more sophisticated. A real call cente....
  • Virtual Office
    The virtual office is the wave of the future. Finding and retaining a good administrative assistant can be a daunting task. Finding one that you can afford is an even trickier proposition. Administrat....
  • Cell Phone Text Messaging
    What is cell phone text messaging? The advent of cell phone text messaging options has changed the way some people use their cell phones. Today there are cell plans that include a specific number of t....
  • Caller ID Modem
    As Internet answering machine services go, there are great ones, and there are bad ones. In general, the ones that require less money and less hassle on your part are the better ones. When I first l....
  • Phone Text Messaging
    One unique way for your answering service to notify you of customer calls and concerns is to forward them to your cell phone using phone text messaging. Most cell phone companies provide that service ....
  • What Is PC Caller ID?
    The concept of PC Caller ID kind of freaked me out when I first found out about it. The idea that my computer could answer calls and tell me who was calling made me wonder what was next. I remember ....
  • Asterisk PBX
    While Asterisk PBX has benefitted from the contributions of open-source coders the world around, it was originally designed by a man named Mark Spencer from a company called Digium. Asterisk is a part....
  • Internet Call Waiting Software
    While it's rare that you hear of Internet call waiting in an everyday conversation, the Internet seems to be teeming with Internet call waiting software just waiting to be downloaded onto a computer. ....
  • Telecom Programs
    A lot of business owners never consciously think of their communications systems as telecom programs. When you stop and consider what it is they're designed to do, though--namely, help owners and mana....