Phone Services

  • Live Order Taking Services
    Live order taking services are integral parts of the television retail market. When I see an infomercial that piques my interest, I sometimes get out my credit card and make a call. I definitely wan....
  • Internet Phone Service
    The fact that Internet phone service doesn't cost more than $10 a month was attractive enough for me to sign up. I should say that a total Internet phone service package including the feature used to....
  • Inbound Order Entry
    Inbound order entry is a major focus of many call centers and professional answering services. The advantages of using a service are huge for internet vendors and those who use video, radio, or print ....
  • Hear Callers Online
    I've been working a long time so you bet that I can multi-task. While I am the first to admit that some days are better days than others, I can generally handle a few things at once. Sometimes this ....
  • Advantages Of VOIP
    Price and efficiency are the two most recognizable advantages of VoIP technology. While it's unlikely that the FCC will come along and deliberately impede the efficiency this system permits, it's a sh....
  • Disaster Recovery
    One of the most overlooked features of a total call management package for your business is disaster recovery. Your current voice mail provider can offer you every specialized premium service it has, ....
  • Medical Answering Services
    The medical field is one of the most high paced, high stress, and technical fields there is and medical answering services have to be on top of their game. Obviously, because of the nature of the indu....
  • Inbound Call Centers
    Why do companies use inbound call centers? In order for a company to consider outsourcing a major portion of its public identity, there must be good reasons to do so. Inbound call centers are designe....
  • Internet Call Waiting 101
    So, what exactly is Internet call waiting? It is pretty much what it sounds like. When you order your phone service, you have the option of getting call waiting so that if someone calls when you're ....
  • Message Taking
    One of the key roles of any answering service is expert message taking. While some of today's companies focus on more complex and extended services, the ability to take accurate messages and to forwar....