Phone Services

  • Cisco Phone Systems
    Cisco phone systems rely on a product called Cisco Unity, which employs a unified communications server that "talks to" your extant phone network. To put it simply, Cisco makes the products that let y....
  • Answering Services
    Answering services are a vital function in the day to day activities of any business or organization. Whether it's a for-profit company, non-profit company, hospital, school, or church high quality an....
  • Message Taking
    Message taking seems simple enough, but it's more tricky than a lot of people think. I know from experience. I used to work for a small Northwest firm where I had several roles, as often happens in sm....
  • Phone Messaging
    What is phone messaging? There are times when a large number of your customers need to have information quickly or when you want to conduct a marketing campaign but want to avoid excessive expense. At....
  • Answering Machine Download
    The Internet answering machine aspect of Internet call waiting is what sold the product for me. The answering machine download aspect of the Internet call waiting is very simple to use. The fact tha....
  • 24 Hour Call Center
    A 24 hour call center is any telecommunications center that is dedicated solely to providing incoming and/or outgoing call services. These centers can range in size from just a few employees and opera....
  • Online Caller ID
    Online Caller ID can tell you who is calling, sometimes even if the caller has a blocked Caller ID. The key with online Caller ID is that, unlike when you're talking on the other line on your landlin....
  • Advanced Telecommunication Services
    Advanced telecommunications services in the U.S. were officially recognized as essential in the late 1990s, within a provision in the 1996 Telecommunications Act that calls for their rapid deployment ....
  • Missing Calls
    Missing calls costs you business and can cost you clients. I don't have to explain this to you and I won't I actually hesitated in starting my home-based business because I worried that my inability....
  • Telecommunication Providers
    It's been nearly a decade since the Telecommunications Act, signed into law by Bill Clinton, changed the way that telecom providers do business. In that time, the telecom industry has witnessed many o....