Insurance Jobs

Written by Patricia Tunstall
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Interpersonal Skills in Insurance Jobs

Insurance jobs usually depend on teamwork and communication in order to develop an appropriate insurance policy for a client, or to bring a claim to a fair conclusion. If you are representing your company as an agent who helps individuals and families select suitable insurance policies, you need to be outgoing, confident, and knowledgeable. As a claims adjuster, you work closely with claimants, witnesses, and colleagues, so interpersonal skills are essential.

Each kind of insurance industry job requires a specific set of abilities or skills, but in general, how much you enjoy your job and how well you perform depend on good communication skills, organizational skills, discipline, and initiative. Insurance investigator jobs, for example, do not have regular working hours. You would have to be able to organize your time to meet deadlines and file reports despite working early morning, evening, and weekend hours.

Qualifications for Entry Level Jobs

There are no set requirements for claims adjusters, investigators, and appraisers, but most companies prefer to hire college graduates. Majors in business and accounting would be appropriate for adjusters. Knowledge of the legal field would be helpful to an employee handling workers' compensation claims; a medical background would assist a claims examiner to understand medical and life insurance claims.

Former law enforcement officers are prime candidates for positions as insurance investigators since they already have the training for surveillance and interviewing. Someone whose background is not in law enforcement should be assertive and not afraid of confrontation. Any applicant for insurance jobs should be aware of the personal and professional qualifications desired by a particular company, but a background in related fields, such as finance, business, mathematics, or marketing, is a plus.

Technology and the Internet

As with so many other fields, technology has revolutionized the insurance industry. Software programs now sort out data and do other work that clerks took care of a few years ago. As a result, there are fewer lower level insurance jobs, but the industry is more efficient and streamlined. Insurance agents, for instance, have more time to help clients and broaden their knowledge of the field because they have less paperwork to handle.

Not too long ago, an insurance agent spent a lot of time seeking new clients and marketing products to them. The Internet has increasingly captured the attention of potential clients, and insurance companies large and small have websites. Clients can remain at home and use their computer to find out about insurance policies, terms, rates, benefits, and get a personalized quote. New technology, such as laptop computers and cell phones, has made communication faster and easier for adjusters and agents who work in the field.

Advancement and Career Considerations

Continuing education is a must. Indeed, some insurance companies require it and some states make it mandatory in order to obtain and maintain certification. The insurance industry covers many types of insurance jobs; the field has become more comprehensive, and the issues more complex. Many companies pay for continuing education; this is an important benefit for both the new hire and the employee seeking advancement.

The range and diversity of financial products sold by insurance companies have expanded tremendously. Tax laws change frequently, and these and other state and federal regulations can change the insurance status of clients. The complexity of consumer protection laws, product liability cases, and life/health insurance issues makes continuing education crucial for career-minded employees. This Insurance Jobs website will explore the kinds of rewarding jobs in this flourishing industry.


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