E-commerce Fulfillment

Written by Linda Alexander
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If you're thinking of getting into e-commerce, fulfillment services will be a boon to your business. Even small businesses can benefit from the services of a fulfillment house. For a fee, they will warehouse your products and when an order comes in, pack it and ship it to your customer. Some will keep track of inventory, too.

Most businesses never see the merchandise that ec-ommerce fulfillment services process. Instead, the manufacturer ships it directly to their warehouse, where it is kept until shipped to ordering clients. Services range from simple order shipping to complex, sophisticated computer order processing and inventory management.

Types of E-commerce Fulfillment Services

Depending on the tasks you need to accomplish, there are e-commerce fulfillment services for your company, large or small. From receiving Internet orders to hosting web sites, coordinating large mailings, and acting as a call center, you can outsource all kinds of tasks. You can also have them take orders by fax or phone, if you're not an e-commerce company yet.

Contracting with an outsourced fulfillment center makes a lot of sense if you need to operate 24x7 and don't have the staff or the expertise to do it. You will still have to run your business--from product selection to marketing to accounting--but the order processing will run a lot smoother and faster than if you try to do it yourself.


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