Rebate Fulfillment

Written by Linda Alexander
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Poor rebate fulfillment frustrates customers and angers them. If you value your customers, earn their loyalty with a quick and convenient rebate process. High speed imaging, scanning, and Internet processing can turn rebates into a fast, error-free experience for customers. There are companies who can handle rebate fulfillment with 10-day turnaround times.

Do you think automation will cost you more in the long run? After all, if it's easy, more customers will take advantage of rebates and you will lose money. Don't make that mistake! Using a rebate service that does a poor job will cause you to lose more money than the rebates themselves will.

Costs for support, damage to your reputation and loss of customers is what will make you lose money. Instead, utilize a quality rebate fulfillment center. Those that provide fast, effective rebates keep customers happy. Imagine your customers' reaction when they receive their rebate checks in days instead of weeks, and when their questions are answered in a timely manner, and they receive personalized email messages to check the status of their rebate online.

How to Make Rebate Fulfillment Work for You

Consistent service across all communications channels is what buyers want. You can provide that to them now! When you choose a company to handle your rebates, keep this in mind. And remember, it costs far more to get a new customer than it does to keep a current one. So keep your customers happy and don't frustrate them with a bad rebate system.

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