Job Satisfaction Surveys

Written by Linda Alexander
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Job satisfaction surveys provide a way to assess employee opinions and attitudes that would go unreported otherwise. When an outside company conducts the survey for you, people feel less threatened and are more likely to express their opinions. Showing employees that what they think matters to you is also a great way to motivate them to perform better. When you conduct a survey, you first need to understand why you are doing it and what you hope to gain from it.

Goals of Job Satisfaction Surveys

Before launching your job satisfaction surveys, figure out your goals and objectives. This way you will design the survey instrument so that the questions gather the correct information. It will also help you determine the best means for collecting data: interviews, questionnaires, or focus groups. Once you have determined your needs, you can design your survey instrument according to the data you intend to gather.

It is important to understand the action you will take once the results are tabulated. With the data you collect, you can better focus your employee development programs. You can open up the lines of communication between employees and management. That will lead to better relationships between management and employees.

Job satisfaction surveys can also be used to assess your training needs or to evaluate your current training methods. You can fine tune your practices when you know what employees think, and keep them happy. Better morale leads to higher productivity. Your surveys can also be a good indicator of the general organizational climate.


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