Mystery Shopping Hotels

Written by Patricia Skinner
Bookmark and Share

Without a doubt, one of the most glamorous categories of mystery shopping is mystery shopping hotels. As the term suggests, this is where a mystery shopper will book themselves into a specified hotel for a night to assess all levels of customer service. This can be a wonderful way of making a living if you love to travel. It can, in theory, be worked in with other jobs.

You could combine it with mystery shopping airlines or other forms of travel too, if you get organized. Mystery shopping hotels has a lot of potential for being a very exciting perk as part of your mystery shopping itinerary. You could even arrange to check out some stores at your target location too. This is where being registered with more than one mystery shopping company will probably prove invaluable.

Taking a Partner Mystery Shopping in Hotels

You can take a partner with for mystery shopping hotels, but don't assume that you won't have to foot the bill for that. Only one person is generally allowed for. However, you could be lucky and find that your mystery shopping hotels assignment will allow you to take someone along, so it's probably worth asking! As with any mystery shopping assignment, you'll need to have your wits about you when mystery shopping hotels.

The client will want as much detail as possible about your stay, from the time you check in, to the time you check out. You will need to notice the attitudes and level of friendliness of all staff. Were there plenty of fresh towels in your bathroom? Was everything neat and tidy? Was the room as clean as you'd expect? How about food? Was the coffee fresh? These are just a few of the issues your client will want to hear about. Make sure you read through the details of the assignment very thoroughly before you complete it, so that you don't forget to gather all the information you need.


Bookmark and Share