Iso 9000

Written by Patricia Skinner
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In business, establishing standards is the best way of raising standards overall. Even individual companies recognize this. That's why so many firms of every kind are rushing to implement ISO 9000. They have seen that all their competitors are already using ISO 9000, and they realize that without it they are immediately at a disadvantage even if they're actually better than their competitors.

ISO 9000 is not new. It was established in Switzerland in 1947 to provide a medium for international standards that everyone could subscribe to and understand. The system now embraces more than 150 other standards institutions worldwide. Because it's impossible to encompass standards for every type of goods or services under one general umbrella, ISO 9000 now consists of three sets of individual quality standards. They are ISO 9000:2000, ISO 9001:2000 and ISO 9004:2000. They are all process standards as opposed to product standards.

Why ISO 9000

The purpose behind ISO 9000 is the facilitation of international trade according to standards that everyone can recognize and respect. If you have decided that your company would benefit from a quality management system, both from the perspective of standards to which your company aspires and standards that customers will recognize and desire, then ISO 9000 is a very good choice. It automatically renders you superior to any company not employing such standards, and competitive with all those who are.

Now, more than every before, when people consider doing business with anyone, they want some kind of assurance about the results they can expect. With ISO 9000 to your credit, your company will be speaking volumes about itself in terms of commitment to service and quality. If you operate internationally, you could be losing a lot of business if you don't have ISO 9000 standardization in your business.


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