Knowledge Management

Written by Patricia Skinner
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In today's marketplace, being able to come up with the goods speedily and efficiently will put you ahead of the pack. If another company can do it quicker, customers will likely go elsewhere. That's why so many organizations are seeing the need for some kind of knowledge management for their company. Lack of organization regarding knowledge management is a primary reason for inefficiency and a huge waste of any company's resources.

What most companies don't realize, however, is how far knowledge management systems can go to helping them capitalize on knowledge resources they may not even know they had. Having an established system will help you elicit information from your employees that may not have been gathered without a knowledge system. An efficient knowledge management system has also been found to significantly speed the progress of given projects, by reducing or eliminating completely the need for meetings or face-to-face contact, for example. If members can communicate through the company intranet or over the Internet, then this can be ideal.

Gathering Knowledge

If ideas and individual input from members of staff would be useful to your company's projects, then look for knowledge management software that offers a facility for collecting ideas. It's amazing what people come up with if you only ask them for help. If you don't ask, many assume that their input would be an imposition.

In addition to drawing attention to projects so that more input can be gleaned from employees, knowledge management software can also be used to limit access to sensitive knowledge. In an environment where a leak of sensitive information could have serious consequences, internal and external security is essential. The right system will provide your company with ample facilities to limit access to given projects, while still leaving general access to others, by means of a keyword system.


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