CRM

  • Wireless Phone Dealer
    Being a wireless phone dealer puts you very much in the customer service sector. You face potential new clients constantly, and have to sell them on the phones and service plans you offer. Building ....
  • Risk Assessment
    Effective risk assessment has, to some degree, always been equated with success. In basic terms, risk is computed as a product of two factors: the probability of failure of an asset and the consequen....
  • RCFA
    When used in conjunction with RCM strategies, RCFA (Root Cause Failure Analysis) techniques work effectively to not just prevent failures from occurring, but also to prevent the consequences of failur....
  • Zero Based Maintenance
    In order to obtain an accurate idea of the realities of the cost of modern maintenance, many companies are using the zero based maintenance approach. Until recently, it was common for a company's mai....
  • Cellular Phone Distributors
    Cellular phone distributors encounter special logistics and management problems that require tailored solutions. For a wireless dealer, it's not enough to merely keep track of inventory and sales. M....
  • FMEA
    One of the oldest modern practices for reliability management is FMEA. Developed by the U.S. Army, FMEA stands for Failure Mode and Effects Analysis and was designed to gauge the possible effects of e....
  • Criticality Analysis
    Criticality analysis is central to many forms of modern maintenance engineering. Its use in modern maintenance was promulgated by the U.S. military in 1949 in the report Procedures for Performing a F....
  • Maintenance Troubleshooting
    With equipment as complicated as modern-day physical assets are, maintenance troubleshooting can be an arduous task. Conventional maintenance techniques dictate that and extensive backlog of failure ....
  • Cell Phone POS
    A good cell phone POS system does more than just streamline the payment process. Because a cellular store grows so quickly and deals with such a high volume of customers, its needs are unique. A wir....
  • Asset Management
    One of the most modern practices of physical asset management is the practice of RCM, or reliability centered maintenance. The practice of RCM involves organizing the expectations of a product into a....