Medical Office Scheduling

Written by Sarah Provost
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Medical office scheduling and maintaining patient records are important functions of any practice. When these functions run smoothly, the entire atmosphere of the office is calm and efficient. Software specifically developed for medical offices can help you reach that desired end.

Medical office scheduling often is more complex than any paper appointment system can handle. In addition to simply setting patient appointments, scheduling software also has to allocate staff, such as physicians, therapists, nurses and assistants, and resources such as exam rooms, treatment rooms, surgical suites and equipment. Dedicated medical office software can let you view all these elements simultaneously, color-coded for clarity.

Medical office scheduling software also maintains patient records. Depending on which application you choose, it may also handle billing and insurance, keep lab records, and monitor prescriptions. Scheduling software is also designed to be in compliance with HIPAA regulations regarding patient privacy. Information is protected, users are tracked and data is encrypted when sent to a different location. This element alone makes paper scheduling systems obsolete.

Efficient Medical Office Scheduling Can Increase Revenue

Many versions of scheduling software include an automatic appointment reminder service, which drastically reduces the number of no-shows. This in itself can help increase your revenues. When you factor in the savings in staff time, the increased patient confidence and satisfaction, and the reduction of scheduling errors, it becomes obvious that this is a tool that will quickly pay for itself.


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