Patient Scheduling

Written by Sarah Provost
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The ease of patient scheduling can make the difference between an office staff that operates calmly and efficiently and one that is harried, frustrated, and overwhelmed. Patients can be difficult when they are anxious or in pain, and being able to make their next appointment quickly and easily is reassuring to them. If only for the emotional well being of your patients and your staff, it makes sense to use the most efficient methods of patient scheduling.

Software developed specifically for patient scheduling can also save you time, increase your productivity, reduce scheduling errors, and improve patient satisfaction. Versions with automatic reminder service can make a huge difference in the number of no-shows, a perennial problem. The end result is a significant increase in your revenues.

Patient Scheduling Software Helps Meet HIPAA Requirements

The new HIPAA regulations require medical practices to protect their patients' privacy and maintain the security of their records. Specifically, health care providers are required to control access to information, identify users who access information, encrypt information when it is transmitted to another location, and audit user activity. Software developed for use in medical facilities has features that make compliance easy.

Even for those who are not expert computer users, scheduling software is easy to use. Since most versions are designed on the pattern of the paper appointment book, it is easy and intuitive to use, and requires little time to adapt. Most websites also have free demos that you can download, so you can find the system that works best for your practice.

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