Planned Maintenance Software

Written by Gregg Ruais
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Mechanics can use planned maintenance software to build client relationships and improve the quality of their service. Because they see so many faces each day, it's hard to remember customers. By keeping notes on past service, however, they can build rapport with their clientele and retain customers.

Benefits of Planned Maintenance Software

When I was growing up, my parents used to pay our next door neighbor, a retired mechanic, to perform maintenance on their cars. Because he knew us, he would always remember past problems and when certain parts had to be checked. People go back to the mechanics whom they trust. By using planned maintenance software, which comes with full scheduling and documentation systems, auto repairmen can reference the cars that customers bring in. They can mention to customers the last time they saw them and what was fixed, letting people know that their cars are being cared for.

Mechanics can actually learn more about their trade from using planned maintenance software. After using this type of system for a period of time, they can start to see the strengths and weaknesses of different models. A mechanic can indicate difficulties with certain repairs and enter solutions to past problems.

These notes help people complete future jobs. When similar problems arise, mechanics can use their software as reference materials. Because some software uses Excel spreadsheets, people can easily reference prior notes by looking up similar car models.

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